Help Centre

How do I upload and optimise my Link-Set-GO profile images?

Recommended sizes, file formats and compression tips for your profile picture and banner so your public page loads fast and looks sharp on every device.

Your Link-Set-GO page has two images: a profile picture (the round avatar) and a banner (the wide header behind it). Getting the size and format right means the page loads quickly and stays crisp on phones, tablets and retina laptops.

## Where to upload

  1. Go to Link-Set-GO -> Public profile.
  2. Under Profile images, choose a file for Profile image or Banner image.
  3. Wait for the "Image uploaded" confirmation, then press Save - uploads are only applied to your live page once the profile is saved.

## Recommended sizes

| Image | Recommended size | Aspect ratio | Notes |

| --- | --- | --- | --- |

| Profile picture | 800 x 800 px | 1:1 square | Cropped to a circle - keep faces and logos centred with breathing room around the edges. |

| Banner | 1600 x 600 px | roughly 8:3 wide | Cropped to fill on mobile, so avoid text near the left and right edges. |

| Social preview | 1200 x 630 px | 1.91:1 | Generated from your banner when someone shares your link - another reason to use a wide, uncluttered banner. |

Anything smaller than 600 px on the long edge will look soft on modern screens. Anything larger than about 2000 px is wasted detail that only slows the page down.

## Best file formats

  • WebP - best choice. Same quality as JPEG at roughly a third of the file size.
  • JPEG - great for photos. Export at quality 75-85; higher settings add size without visible gain.
  • PNG - only for logos, flat artwork or anything needing a transparent background. Photos saved as PNG are often 5-10x larger than they need to be.
  • Avoid HEIC/HEIF (straight off an iPhone), TIFF, BMP and animated GIFs - they either will not display in every browser or are far too heavy.

iPhone tip: if your photo is a `.HEIC` file, open it in Photos and choose Share -> Options -> Most Compatible to get a JPEG you can upload.

## Keep the file size down

  • Aim for under 300 KB for the profile picture and under 600 KB for the banner.
  • Resize before uploading - do not upload a 12 MP camera file and let the browser shrink it.
  • Free tools that work well: Squoosh, TinyPNG, Photopea, or the export presets in Canva.
  • Strip location data from phone photos if the shot was taken somewhere private.

## Choosing images that work

  • Profile picture: a tight head-and-shoulders shot or your band logo on a solid background. It renders as small as 40 px in shared previews, so busy full-band shots turn to mush.
  • Banner: a live shot, textured backdrop or brand artwork. Keep the middle third clear - the profile picture and your name sit over it.
  • Check contrast against your chosen theme. Light themes need darker banners; dark themes need banners with enough light in them to read against.
  • Only upload images you have the rights to use. Photographer credits belong in your bio or a custom link.

## Troubleshooting

  • Upload fails or stalls: the file is probably too large or an unsupported format. Re-export as JPEG or WebP under 2 MB.
  • Image looks blurry: the source was too small - upload at least 800 px on the long edge.
  • Old image still showing: press Save on the profile, then hard-refresh your public page (Ctrl/Cmd + Shift + R). Shared social previews can cache for several hours.
  • Wrong part of the photo is showing: crop to the recommended ratio before uploading; the page crops to fill, from the centre.

Related guides

Still stuck?

Reach out to our Aussie support team at support@gigsetgo.live.

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