How do manual bank payments and super files work?

When automatic payments aren't switched on, Gig-Set-GO works out who gets what and makes the files. You pay from your own bank.

1. Getting paid by the venue

• The venue pays your invoice into your bank account.
• If they tap I've paid by bank transfer, you get an email with the amount, date and reference.
• Check your bank (transfers can take 1–2 business days), then open the gig and confirm payment received. The venue's note alone doesn't mark it paid.

2. Paying the performers

1. Open Super → Manual payment instructions.
2. Fix anything flagged, like a missing BSB or account number.
3. Download the bank file (ABA).
4. In your business internet banking, choose batch or file payment and upload it.
5. Approve the batch. Everyone is paid at once.

3. Paying super

1. On Super, tick the amounts owed and create a batch.
2. Download the SAFF file and upload it to your clearing house (for example the ATO Small Business Superannuation Clearing House, Beam or QuickSuper).
3. The clearing house gives you one total and a payment reference. Pay it from your bank with that reference.
4. Mark the batch submitted, then confirmed.

Venues and agencies

• If the booking terms say the venue pays super, the venue does steps 3.1–3.4 from its own Super page, as the employer.
• Agencies do it one act at a time, with the act listed as the employer.

Under Payday Super, super should reach funds within seven days of payday.