Help Centre

How does the venue portal work?

Every invoice gets a secure link where the venue can view it, upload documents and see exactly what happens next.

When you send an invoice, GigSetGo generates a tokenised venue link. From there the venue can:

  • View and print the invoice, RCTI and super compliance statement.
  • Upload purchase orders, signed contracts and proof of payment.
  • See a plain-English status page with the next step and expected timing.
  • Download a single printable Venue Packet PDF containing the engagement summary, invoice, super statement and audit trail.

You see the same trail from Money & Super, including any flagged discrepancies between the super amount or due date you have recorded and what the venue expects.

Related guides

Still stuck?

Reach out to our Aussie support team at support@gigsetgo.live.

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